Dealer Driven

Attract. Reward. Retain.: Lessons from NADA’s Workforce Study

Episode Summary

Experts from NADA share insights from the 2025 Workforce Study on how dealerships can attract, retain, and support top-performing employees.

Episode Notes

Attracting and retaining skilled employees continues to be one of the biggest challenges for dealerships across the country. The latest NADA Dealership Workforce Study sheds light on what’s working, what’s changing, and where dealerships should focus to stay competitive in today’s labor market.

In this episode of Dealer Driven, hosts Camron Wilson and Michael Hayes are joined by Matthew Vollmers, NADA Academy Instructor, and Joe Fleming, NADA’s Manager of Industry Relations. Together, they break down the most important findings from the 2025 Workforce Study, from changing compensation structures to evolving benefit expectations and the growing importance of workplace culture.

The episode offers a practical look at how dealerships can use data to make smarter staffing decisions, strengthen retention, and create a culture where employees build long-term careers.

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Presented by The National Automobile Dealers Association
https://www.nada.org/